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Returns, Refunds, and Shipping

Santa.com does not fulfill or facilitate orders made through our site. Please refer to the vendor return policy by locating the product by brand, reviewing the seller's stated return policy, and clicking on the appropriate link to initiate a return or to view more information on returns. 

Feel free to contact us at orders@santa.com if you require additional information or assistance and we will do our best to assist customers to resolve any issues that may arise with vendors, returns, or refunds. 

Please use the list below to identify the brand and policy of your purchased product to know if your purchase is eligible for a return.

You can always contact us for any return questions at hello@santa.com. 

Brand

Return Policy Link

360 Cookware

https://www.360cookware.com/pages/return-policy

A Bit Boutique

https://www.abituniqueboutique.com/policies/refund-policy

Acerna Liven

https://aceraliven.com/customer-service/shipping-returns/

Activist Skincare

https://activistskincare.com/policies/refund-policy

Anaya

https://www.anayahome.com/pages/shipping-return-policy

Ancient Treasures

https://ancientreasures.com/pages/refund-policy

Andaluca Home

https://andalucahome.com/pages/returns

Andar

https://andar.com/pages/returns

Ardent Candle

https://ardentcandle.com/policies/refund-policy

Arteflame

https://arteflame.com/policies/refund-policy

Art-O-Rama Shop

https://artoramashop.com/policies/refund-policy

Ash & Rose

https://www.ashandrose.com/pages/return-policy

Asorock Watches

https://www.asorockwatches.com/pages/returns

Atomic Defense

https://www.atomicdefense.com/pages/return

Avocado Tea Co

https://avocadotea.com/policies/refund-policy

Awe Inspired

https://aweinspired.com/pages/shipping-returns

Azura Exchange

https://azuraexchange.com/policies/refund-policy

Azura Runway

https://azurarunway.com/pages/return

Baby Bubble Online

https://babybubbleonline.se/pages/policies

Baby Jives Co

https://www.babyjives.com/pages/shipping-returns

Bamboozle Home

https://www.bamboozlehome.com/pages/shipping-policy

Bar & Cocoa

https://barandcocoa.com/pages/help-contact-us

Battlbox.com

https://support.battlbox.com/article/kiwgpzfmxq-can-i-get-a-refund

Bean & Bean Coffee Roasters

https://beannbeancoffee.com/pages/shipping-policy

Beanbag Factory

https://www.beanbag-factory.com/pages/shipping-returns

Becalia Botanicals

https://becaliabotanicals.com/pages/faq

Beef Jerky.Com

https://beefjerky.com/policies/refund-policy

Bermies Swimwear

https://bermies.com/pages/faq#page-faq-template-2

Betsy & Lace

https://betsyandlace.com/pages/returns-exchanges

Blak Hom

https://blakhom.com/policies/refund-policy

Bling2o

https://bling2o.com/pages/terms-agreements

BloomsyBox

https://bloomsybox-help-center.gorgias.help/en-US

Brain Tree Games- Jigsaw Puzzles

https://www.braintreegames.com/policies/refund-policy

Brazyn Life

https://brazynlife.com/pages/frequently-asked-questions-faq

Brown Shot Coffee

https://www.brownshots.com/policies/refund-policy

BrunnaCo

https://www.brunnaco.com/pages/shipping-policy

Bullstrap

https://bullstrap.co/pages/shipping-info

Bumpin Blends

https://bumpinblends.com/pages/faq

BuzzPresents

https://buzzpresents.com/pages/refund-policy

Capucinne Blue

https://capucinneblue.com/pages/returns-and-exchanges

Care by me USA

https://carebymeusa.com/policies/refund-policy

Casita Candles

https://casitacandles.com/policies/refund-policy

Circular Bodies

https://www.circularbodies.com/policies/refund-policy

Comherco

https://comherco.com/pages/faqs

CORKCICLE.

https://support.corkcicle.com/hc/en-us/articles/360052367033-How-do-I-start-a-return-

Coterie

https://coterieparty.com/pages/faq#returns

Couplet Coffee

https://coupletcoffee.com/pages/shipping-returns

Craftmix

https://www.craftmix.com/pages/terms

Craighill

https://craighill.co/pages/shipping

Crated with Love

https://cratedwithlove.com/policies/refund-policy

Crazy Aaron's

https://crazyaarons.com/pages/shipping-returns

Crua Outdoors

https://www.cruaoutdoors.com/pages/returns-and-warranty-policy

CuartoAstral

https://cuartoastral.com/policies/refund-policy

Dach Everywhere

https://dacheverywhere.com/pages/refund-policy

Dave's Sweet Tooth Toffee

https://www.davessweettooth.com/policies/refund-policy

Dawgs of USA

https://dawgsusa.com/pages/return-policy

DeliciousDoor

https://www.deliciousdoor.com/policies/refund-policy

Delicora Jewelry

https://www.delicora.com/pages/faq

Deux Par Deux

https://deuxpardeux.com/pages/return-policy

Distacart

https://www.distacart.com/pages/return-policy

Doing Well Daily

https://doingwelldaily.com/pages/return-policy-1

Dolton Apparel

https://doltonapparel.com/pages/returns-refunds

Dope Dog Co

https://www.dopedogco.com/pages/return-exchange-policy

Drink Monday

https://drinkmonday.co/pages/refunds-returns

Eden Branch - Your Home & Garden Paradise

https://www.edenbranch.com/pages/shipping-policy

Egard Watch Company

https://www.egardwatches.com/pages/return-policy

Ellie & Becks Co.

https://ellieandbecks.co/pages/shipping-returns

Elm Dirt

https://www.elmdirt.com/policies/refund-policy

Embe

https://embebabies.com/pages/buy-it-try-love-guarantee

Embr Labs

https://embrlabs.com/pages/returns

EndoSnake by ValueGear Online

https://endosnake.com/policies/refund-policy

Eukarya

https://eukarya.co/pages/commitment

Explorer Cold Brew

https://explorercoldbrew.com/pages/faq

Famo Kids

https://www.famokids.com/pages/policy-warranty

Faz

https://fazbuy.com/policies/refund-policy

Formr

https://theformr.com/policies/refund-policy

Fyve Inc

https://fyve-inc.com/pages/return-policy

Gabriel Clothing Company

https://shopgabriel.com/pages/exchanges

Garden Inspired Living

https://www.gardeninspiredliving.com/pages/b-shipping-returns-b

GLVSS

https://glvss.com/policies/refund-policy

goumikids

https://goumikids.com/policies/refund-policy

Grand Fusion Housewares, LLC

https://www.grandfusionhousewares.com/policies/refund-policy

Gravity Blankets

https://gravityblankets.com/pages/faqs

Grillight.com

https://grillight.com/policies/refund-policy

Guitar Thread

https://guitarthread.com/pages/returns-exchanges

GVLLERY

https://gvllery.com/pages/returns

Heaven of Joy

https://www.heavenofjoy.com/policies/refund-policy

Honeysticks USA

https://honeysticks.com/pages/faqs

House Plant Dropship

https://houseplantdropship.com/pages/return-issue-policy

Idea Chic

https://www.ideachic.net/pages/refund-policy

InQue.Style

https://inquestyle.com/pages/return-policy

Intelligent Change

https://www.intelligentchange.com/pages/return-policy

Italeau

https://italeau.com/pages/returns-and-exchanges

Joan Oloff Shoes

https://joanoloffshoes.com/pages/delivery_and_returns

Kailo Chic

https://kailochic.com/pages/about-us-faq

Karma Kiss

https://karmakiss.com/pages/returns-made-easy

KE Cosmetics

https://kecosmetics.com/policies/refund-policy

KE Cosmetics

https://kecosmetics.com/policies/refund-policy

Keren Kopal

https://kerenkopal.com/pages/terms-and-conditions

Kind Cotton

https://kindcotton.com/pages/returns-exchanges

Kitsch

https://mykitsch.happyreturns.com/

Komorebi

https://thekomorebicollection.com/policies/refund-policy

Koulture Kanvas

https://koulturekanvas.com/pages/refund-policy

La Hammam

https://www.lahammam.com/policies/refund-policy

Ladies World of Fashion

https://ladys-world-of-fashion.com/pages/returns

Lifetime Leather Co

https://lifetimeleather.com/pages/return-exchange-cancel-policy

Light Hiking Gear

https://www.lighthikinggear.com/pages/return-refund-policy

Little Moy

https://www.littlemoy.com/pages/new

Living Simply House

https://livingsimplyhouse.com/policies/refund-policy

London Littles

https://londonlittles.com/pages/returns-and-exchanges

Makartt

https://makartt.com/pages/returns-refunds

Manhattan Toy

https://www.manhattantoy.com/pages/terms-conditions#shipping_returnsesign

Meatpacking Market NYC

https://www.meatpackingmarketnyc.com/policies/refund-policy

MEEMA

https://meema.co/pages/faqs

Metal Unlimited

https://metalunlimited.com/policies/refund-policy

MODERNBEAST

https://modernbeast.com/pages/returns

Moft

https://www.moft.us/pages/returning

Molly and Stitch US

https://mollyandstitchus.com/pages/returns-exchanges

Mondays

https://mondays.com/pages/contact

Monogram Online

https://monogramonline.com/pages/contact-us

Mr. Woodware

https://mrwoodware.com/policies/refund-policy

Mullein and Sparrow

https://msskincare.co/pages/return-policy

Multitasky

https://multitasky.com/policies/refund-policy

Murchison-Hume

https://www.murchison-hume.com/pages/shipping-policy

Nearly Natural

https://www.nearlynatural.com/pages/satisfaction-guaranteed

Newcastle Classics

https://newcastleclassics.com/policies/shipping-policy

Northshire Wall Art

https://northshire.co/pages/refund

Northshire Wall Art

https://northshire.co/pages/refund

Ogden Made

https://www.ogdenmade.com/pages/product-returns-and-refunds

Okoliving

https://okoliving.com/pages/returns-1

OMSutra

https://omsutra.com/policies/refund-policy

One Man, One Garage

https://onemanonegarage.com/27466104866/policies/refund-policy.html

Onetify

https://www.onetify.com/pages/returns-exchange

Ono

https://onofriends.com/pages/shipping

Opal and Olive

https://www.opalandolive.com/policies/refund-policy

Ora Cacao

https://ceremonial-cacao.com/pages/shipping-refund-policy#refund

Oru Kayak

https://www.orukayak.com/pages/support-center#/collection/90/article/443

Outdoor Tech

https://www.outdoortechnology.com/pages/faqs

Outward Cartography

https://outwardcartography.com/pages/contact

Paint by Numbers Shop

https://paintbynumbers.sale/policies/refund-policy

Paint with Number

https://paintwithnumber.com/policies/refund-policy

Palavino

https://palavino.com/policies/refund-policy

Peachy Sunday

https://www.peachysunday.com/pages/return-policy

Pearl Paradise

https://www.pearlparadise.com/pages/free-shipping-and-returns

Pet with Me

https://petwithme.co/policies/refund-policy

Peterson Housewares Artwares

https://www.petersonhousewares.ca/pages/refund-policy

PetWithMe

https://petwithme.co/policies/refund-policy

Pharah

https://pharah.co/pages/refund-policy

Piccolina

https://piccolinakids.com/pages/returns

Plugsus Home Furniture

https://plugsus.com/policies/refund-policy

POPFLEX

https://popflex.zendesk.com/hc/en-us/articles/4927256450331-What-is-your-return-policy-

Premiumgard.com

https://www.premiumgard.com/policies/refund-policy

Present Paper

https://presentpaper.com/pages/shipping-returns

Raaka Chocolate

https://www.raakachocolate.com/pages/frequently-asked-questions

Relevant Play

https://www.relevantplay.com/policies/refund-policy

Rey to Z

https://reytoz.com/pages/frequently-asked-questions#shipping-returns

Ritual Zero Proof

https://www.ritualzeroproof.com/pages/shippingandreturns

Royal Craft Wood

https://royalcraftwood.com/pages/refund-policy

Savor

https://savor-customer-happiness.gorgias.help/en-US/what-is-your-return-policy-13385

Seek Bamboo

https://seekbamboo.com/pages/shipping-and-refund-policy

Shop Ryan Porter

https://flexreturnapp.com/s/shop-ryan-porter

Shred Skateboard Co

https://shredmfg.com/pages/return-refund-policy

Shuuk

https://shuuk.com/pages/return-policy

Simply Carbon Fiber

https://www.simplycarbonfiber.com/pages/returns-exchanges

Shipping

All orders are fulfilled by our brand partners and are shipped ground via USPS. 

The USPS 2022 holiday season shipping deadline for Retail Ground is  December 17th.

Of course, delays happen. The deadlines below are only estimates and we cannot guarantee packages will make it based on the courier timeframe. It is wise to allow 2-3 days for order processing.. Order dates do not always coincide with the shipping dates so  we would suggest tacking on at least an extra 4-6 days for shipping and order processing 

Damages and issues 

Please inspect your order upon receipt and contact the vendor immediately if the item is defective or damaged.  If you received the wrong order, please contact orders@santa.com and we will determine how we can best assist in remitting the correct items purchased.  

Exchanges 

Exchanges are not always accepted by each vendor. In order to ensure you receive the item you want you must return the item you have, once the return is accepted a separate purchase for the new item can be made.

Refunds 

We will notify you upon receipt and inspection of your return, and contact you about your claim. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and the refund and post it to your account. 

If more than 15 business days have passed since we approved your return, please get in touch with us at orders@santa.com.