Returns, Refunds, and Shipping
Santa.com does not fulfill or facilitate orders made through our site. Please refer to the vendor return policy by locating the product by brand, reviewing the seller's stated return policy, and clicking on the appropriate link to initiate a return or to view more information on returns.
Feel free to contact us at orders@santa.com if you require additional information or assistance and we will do our best to assist customers to resolve any issues that may arise with vendors, returns, or refunds.
Please use the list below to identify the brand and policy of your purchased product to know if your purchase is eligible for a return.
You can always contact us for any return questions at hello@santa.com.
Brand | Return Policy Link |
360 Cookware | |
A Bit Boutique | |
Acerna Liven | |
Activist Skincare | |
Anaya | |
Ancient Treasures | |
Andaluca Home | |
Andar | |
Ardent Candle | |
Arteflame | |
Art-O-Rama Shop | |
Ash & Rose | |
Asorock Watches | |
Atomic Defense | |
Avocado Tea Co | |
Awe Inspired | |
Azura Exchange | |
Azura Runway | |
Baby Bubble Online | |
Baby Jives Co | |
Bamboozle Home | |
Bar & Cocoa | |
Battlbox.com | https://support.battlbox.com/article/kiwgpzfmxq-can-i-get-a-refund |
Bean & Bean Coffee Roasters | |
Beanbag Factory | |
Becalia Botanicals | |
Beef Jerky.Com | |
Bermies Swimwear | |
Betsy & Lace | |
Blak Hom | |
Bling2o | |
BloomsyBox | |
Brain Tree Games- Jigsaw Puzzles | |
Brazyn Life | |
Brown Shot Coffee | |
BrunnaCo | |
Bullstrap | |
Bumpin Blends | |
BuzzPresents | |
Capucinne Blue | |
Care by me USA | |
Casita Candles | |
Circular Bodies | |
Comherco | |
CORKCICLE. | https://support.corkcicle.com/hc/en-us/articles/360052367033-How-do-I-start-a-return- |
Coterie | |
Couplet Coffee | |
Craftmix | |
Craighill | |
Crated with Love | |
Crazy Aaron's | |
Crua Outdoors | https://www.cruaoutdoors.com/pages/returns-and-warranty-policy |
CuartoAstral | |
Dach Everywhere | |
Dave's Sweet Tooth Toffee | |
Dawgs of USA | |
DeliciousDoor | |
Delicora Jewelry | |
Deux Par Deux | |
Distacart | |
Doing Well Daily | |
Dolton Apparel | |
Dope Dog Co | |
Drink Monday | |
Eden Branch - Your Home & Garden Paradise | |
Egard Watch Company | |
Ellie & Becks Co. | |
Elm Dirt | |
Embe | |
Embr Labs | |
EndoSnake by ValueGear Online | |
Eukarya | |
Explorer Cold Brew | |
Famo Kids | |
Faz | |
Formr | |
Fyve Inc | |
Gabriel Clothing Company | |
Garden Inspired Living | https://www.gardeninspiredliving.com/pages/b-shipping-returns-b |
GLVSS | |
goumikids | |
Grand Fusion Housewares, LLC | https://www.grandfusionhousewares.com/policies/refund-policy |
Gravity Blankets | |
Grillight.com | |
Guitar Thread | |
GVLLERY | |
Heaven of Joy | |
Honeysticks USA | |
House Plant Dropship | |
Idea Chic | |
InQue.Style | |
Intelligent Change | |
Italeau | |
Joan Oloff Shoes | |
Kailo Chic | |
Karma Kiss | |
KE Cosmetics | |
KE Cosmetics | |
Keren Kopal | |
Kind Cotton | |
Kitsch | |
Komorebi | |
Koulture Kanvas | |
La Hammam | |
Ladies World of Fashion | |
Lifetime Leather Co | https://lifetimeleather.com/pages/return-exchange-cancel-policy |
Light Hiking Gear | |
Little Moy | |
Living Simply House | |
London Littles | |
Makartt | |
Manhattan Toy | https://www.manhattantoy.com/pages/terms-conditions#shipping_returnsesign |
Meatpacking Market NYC | |
MEEMA | |
Metal Unlimited | |
MODERNBEAST | |
Moft | |
Molly and Stitch US | |
Mondays | |
Monogram Online | |
Mr. Woodware | |
Mullein and Sparrow | |
Multitasky | |
Murchison-Hume | |
Nearly Natural | |
Newcastle Classics | |
Northshire Wall Art | |
Northshire Wall Art | |
Ogden Made | |
Okoliving | |
OMSutra | |
One Man, One Garage | https://onemanonegarage.com/27466104866/policies/refund-policy.html |
Onetify | |
Ono | |
Opal and Olive | |
Ora Cacao | https://ceremonial-cacao.com/pages/shipping-refund-policy#refund |
Oru Kayak | https://www.orukayak.com/pages/support-center#/collection/90/article/443 |
Outdoor Tech | |
Outward Cartography | |
Paint by Numbers Shop | |
Paint with Number | |
Palavino | |
Peachy Sunday | |
Pearl Paradise | https://www.pearlparadise.com/pages/free-shipping-and-returns |
Pet with Me | |
Peterson Housewares Artwares | |
PetWithMe | |
Pharah | |
Piccolina | |
Plugsus Home Furniture | |
POPFLEX | https://popflex.zendesk.com/hc/en-us/articles/4927256450331-What-is-your-return-policy- |
Premiumgard.com | |
Present Paper | |
Raaka Chocolate | https://www.raakachocolate.com/pages/frequently-asked-questions |
Relevant Play | |
Rey to Z | https://reytoz.com/pages/frequently-asked-questions#shipping-returns |
Ritual Zero Proof | |
Royal Craft Wood | |
Savor | https://savor-customer-happiness.gorgias.help/en-US/what-is-your-return-policy-13385 |
Seek Bamboo | |
Shop Ryan Porter | |
Shred Skateboard Co | |
Shuuk | |
Simply Carbon Fiber |
Shipping
All orders are fulfilled by our brand partners and are shipped ground via USPS.
The USPS 2022 holiday season shipping deadline for Retail Ground is December 17th.
Of course, delays happen. The deadlines below are only estimates and we cannot guarantee packages will make it based on the courier timeframe. It is wise to allow 2-3 days for order processing.. Order dates do not always coincide with the shipping dates so we would suggest tacking on at least an extra 4-6 days for shipping and order processing
Damages and issues
Please inspect your order upon receipt and contact the vendor immediately if the item is defective or damaged. If you received the wrong order, please contact orders@santa.com and we will determine how we can best assist in remitting the correct items purchased.
Exchanges
Exchanges are not always accepted by each vendor. In order to ensure you receive the item you want you must return the item you have, once the return is accepted a separate purchase for the new item can be made.
Refunds
We will notify you upon receipt and inspection of your return, and contact you about your claim. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and the refund and post it to your account.
If more than 15 business days have passed since we approved your return, please get in touch with us at orders@santa.com.